How can I acquire my first customer and scale my viral social media tool, and what social media ad and marketing strategies should I use?
I don’t know the specifics of your product, but mimicking what’s working for others is a reasonable first step. The tactics I use in my own social‑media advertising involve spending a lot of money for time, which isn’t ideal for you because you have plenty of time but limited cash. Instead of giving you a detailed walk‑through of my exact methods, let’s look at your situation more generally.
You’ve spent a lot of time building a tool that helps people go viral. The usual approach is to keep investing time and money into the product and then hope marketing will magically work later. That’s the opposite of what you should do. It’s far more effective to start by marketing and selling, then build the product only after you’ve validated demand. If you begin with demand, you’ll already have customers and a clear idea of what they actually want when you finally create the tool.
Rather than building a big inbound funnel for a product that might become obsolete, reach out directly to potential users. Pitch hypothetical offers or tools you could build if they show interest. For example, you could say, “Hey, I’m transitioning to software and think I could save you $10‑15k a month with a tool that does X, Y, Z. Would you be interested in a free version?” If they say yes, you have validation without even having a finished product. Modern AI lets you build functional tools quickly, so you can test ideas fast.
My recommendation: focus all your time and energy on marketing first. Validate the product through outbound outreach. If validation fails, iterate and try a new idea. This outbound‑first approach is the 80/20 play many high‑growth agencies use today, especially with AI accelerating development.
In practice, avoid inbound because it’s undirected and slow to show ROI. Set a target number of outreach contacts and define clear exit conditions—e.g., at least five booked meetings from a thousand messages. If you hit those metrics, then you proceed to build the product. Remember, you can market and sell an idea without a finished product; you just need a compelling concept and a way to communicate it.
We already work with any industry on anything they need—AI systems, business software, automations. The simplest way to start productizing is not to invent a new service, but to look at what you’ve already delivered that clients liked and double down on that. Make a list of every project you’ve done over the past year, pull the email threads, project files, and note the industries and types of work. Patterns will emerge: you’ll see which systems you built most often and, more importantly, which ones generated the most revenue. Use that data to decide which services to package. Then, reach out to the clients you built those high‑value systems for, remind them of the results, and ask for referrals and repeat business. Reactivating past clients is a low‑effort way to generate upsells—typically a 3‑4% uptake rate, and I’ve seen 15‑20% when I first started. Identify the most profitable, least time‑intensive product you’ve created—often an automated follow‑up agent or similar—and turn it into a repeatable checklist or product. Streamline the delivery: ask if you really need three discovery calls or if a single call or a form will suffice, reducing time investment and allowing you to raise prices, which is pure leverage. In short, catalog your past work, find the high‑margin, low‑effort services, market them to similar clients, reactivate old customers, and refine the process into a sellable product.
What a great question. This is more a consulting and strategy perspective than a building one. Naturally, if you're trying to make more money and thinking, 'Ooh, what's a way to make more money? I know AI is all the rage—maybe we'll add an AI chatbot to our website,' but if the chatbot doesn't talk to anybody, it won't make you more money. You've stumbled on a universal problem for many service businesses: they just don't have any leads. The real point of value, the bottleneck you could fix, is usually lead generation. I don't know how many people visit their site daily, monthly, or yearly, so it's hard to suggest exactly what to do next, but you're on the right track. The usual thinking is: get leads first, then worry about optimizing how you deal with them, nurture them, and improve conversion rates later. In your opinion, what's the best automation to sell? Could you make a video on it? The best automation to sell is something that increases or encourages lead generation, which we discussed. One of the main systems I sell is a cold outreach system where I build distribution for someone from scratch for about $200–$300 a month ongoing. They start with zero leads in their pipeline—usually an agency—and after the system is set up, they get roughly 30 leads per month that want to book calls. This is a game-changer and easy to justify as an investment for companies whose bottleneck is lead generation, like most businesses under $50k–$100k per month in revenue. Think of it this way: I'm solving their most dire problem—no leads entering the business. I charge them $3,000–$4,000 a month, which is fine because without me they wouldn't even have a business making more than $3k–$4k a month. In my experience, the best automations to sell for small to mid-sized businesses are those that help the top of the funnel. If they already have an outbound system but aren't getting many leads, I'd recommend a speed-to-lead system. Anything close to the top of the funnel—whether outbound or inbound—helps a lot, and that's what I'd recommend.
The first point: you're claiming the video editing market is saturated. I'd say there are far more new market entrants in AI than in video editing, and many are applying AI to video editing, changing the economics. Is AI just automation drag-and-drop backends, AI agents, or does it encompass all knowledge work? If so, there are many entrants, making it very saturated. However, I like highly competitive markets because they suggest opportunity and money to be made; competitors often do a poor job, so with a little first‑principles thinking you can be vastly better. For example, Upwork is saturated but the average proposal is terrible spam. By improving basic elements—profile picture, message bubble, cover letter, spelling/grammar—you can stand out and dominate. When you do that, you don't need to worry about cheap hourly rates because you'll be in the top 1% of the 1%, following a power‑law distribution. How to charge for outcomes with video editing: I often get pitched outcome‑based deals. The better outreach is to say you've managed channels for big names or done editing for any video, letting you claim views from those channels (even if the views came from brand growth). You can guarantee improvements in metrics like watch time or CTR. For instance, guarantee a lift in average watch time. You take their starting statistic over the last 90 days, run your service for a set period, build a relationship while editing, and by the end they'll know and like you, having worked with you. If you're a thumbnail designer, you could guarantee CTR improvement. Finally, how to start selling with no proof: use the service on your own business. If you were selling cold email, you'd run it on your own business, generate opportunities (e.g., 28 meetings in 4 days for an IT or software firm), then bootstrap that into proof with each client you work with.
Great question. I should make it abundantly clear that when you have a hammer, everything looks like a nail. My hammer is cold email, so I try to solve every problem with it. Cold email isn’t always the most effective marketing method, but it’s like a video game where you keep playing the main character because you’re best at it. I would definitely use cold email. I’d start by pitching these SMA agencies. I’d go to Apollo and filter for 1‑11 staff, looking for digital marketing, digital agency, or creative agency. I’d use the OR operator to pull as many as possible—probably a list of 30 k to 50 k in the United States alone. Then I’d blast out my offer with the software, giving a free demo. I’d position it as if I’d read the person’s whole life story and built the software just for them. I’d mention that I’ve been following what they’re doing at [their company] and that I used to run a digital marketing agency (maybe I still do). I’d share that I’m suffering from XYZ problem and that this software is the solution I came up with. I’d want to put it in front of them to see if it has value. I’m 100 % confident that running their clients through my system will generate outsized returns, so much that I’m willing to guarantee it and give it away for free just to hear their thoughts. If they’re open to a quick call, we could jump on it. I’d approach this at the higher‑agency level, positioning myself as an agency owner talking to agency owners, not as a SaaS person trying to sell something. I’d get on as many calls as possible and frame them almost as partnerships: give them a trial of the software, let them solve their current problems with it, then use that feedback to improve the software faster and better. Once I have a ready‑to‑go version, I’d charge premium prices. And yes, I’d go straight cold email, starting with agencies because they tend to have more money than SMBs.