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#292 · billionaires only have 3 apps on their phone

youtube ↗AI & Automation

What are your thoughts on using real‑time voice agents like GPT Realtime 2.1, Gemini 3.1 flash preview, or Grock Voice Think Fast 2.0, given your skepticism about voice agents?

I’m still not a fan of voice agents overall, even with low latency, because there’s always a chance a human will notice something off and realize they’re talking to a robot, which usually leads to disgust. I don’t want to risk that trust with people calling to book appointments or rebook after paying. While I’ve tried models like GPT Realtime 2.1 and they’re faster and handle interruptions better, they still have gaps in contextual awareness and can bug out occasionally—something humans don’t do. My take is that, for now, the reliability and grace of a real person outweigh the speed benefits of these AI voice tools.

voice agentsrealtimeai

Related answers

youtube ↗AI & Automation

What are your thoughts on using a voice agent to delay and capture hot leads, e.g., waiting 15 seconds before engaging, handling simple tasks like scheduling, and sending callback texts?

Yes, using a voice agent to delay and capture hot leads is a smart, nuanced tactic. For instance, after a form submission, have the agent call within five seconds, acknowledge the form, and say a teammate will connect shortly—this buys time for a human agent while conveying impressive speed and forward‑thinking tech. The agent can simply greet the prospect and promise to patch them through in 10‑15 seconds, or handle basic tasks like scheduling a callback. The key is to be transparent that it’s an AI, not to deceive the prospect into thinking they’re talking to a human.

voice agentspeed to leadai
youtube ↗Lead Generation

Do AI voice agents for speed‑to‑lead work well for conversion compared to email?

In most industries, AI voice agents for speed‑to‑lead don’t work well because even a small chance of the prospect realizing it’s an AI destroys trust and willingness to pay. That tiny risk can cost you a significant portion of revenue—often closer to 20‑40%—rather than just saving 1%. The only viable use is a highly nuanced approach: have the prospect fill a form, then immediately show a countdown (We're calling you in 3-2-1) and connect them to a live person, using the AI voice only to announce the imminent call and buy your team a few seconds to prepare. In that scenario the AI acts as a bridge, not the main interlocutor, and can be effective. Outside of that specific setup, AI voice agents are not ready for sales closing or broad lead conversion, and relying on them will likely hurt performance.

ai voicespeed to leadconversion
youtube ↗AI & Automation

What are your thoughts on voice agents and how would you sell them if they were the only product?

I don’t sell voice agents because the best‑paying industries are those with high‑lifetime‑value customers, and putting a high‑LTV client on an AI voice agent is risky. A voice agent can say the wrong thing, hallucinate, crash, or sound like a pack of barking dogs, which instantly erodes trust. Most people will be put off by that experience. Therefore I’d only sell voice agents to low‑LTV segments where individual customers don’t matter as much and the primary benefit is cost‑saving rather than revenue generation. If voice agents were the only product I had, I’d probably look for a job instead—just kidding—but the math simply doesn’t add up right now. That could change in a few years as the technology improves.

voice agentslow ltvsalesautomation