You're building a speed‑to‑lead system that combines AI response, automated scheduling, nurture flows, and a performance dashboard. Do you think this is a strong direction for an automation agency offer?
He says it's a cool idea but you're validating demand the wrong way by asking for opinion instead of talking to customers. He suggests approaching prospects with a hypothetical offer, measuring their willingness to pay, and only building after validating demand. He outlines a process: talk to customers about a hypothetical speed‑to‑lead system that could improve their funnel by, say, 35%, ask what they'd pay, create demo offers, deliver upfront for free, and only charge if results are met. Then use that validation to build and sell the system to others. He also notes that questions about AI response, scheduling, nurturing, and the dashboard will help you shape the actual product.
Lead‑generation and client‑onboarding systems make up roughly 70% of my revenue, so I focus on those bottlenecks first. The flow is: generate leads, close the sale, onboard the client, fulfill the work, then retain the client with follow‑up. AI agents are getting better, but the real money comes from solving concrete bottlenecks, not fancy chatbots. My process is simple: look at an average business’s pipeline, identify the biggest bottleneck, and ask how you can do that step faster or better. I often reference the Theory of Constraints (see "The Goal" by Eli Goldratt) to frame this. Most bottlenecks are at the top of the funnel—lead generation—so start there. For each bottleneck, map what’s currently being done and brainstorm ways to automate or accelerate it. Specific tools help, but the core is understanding the pipeline and continuously removing constraints.
What a great question. This is more a consulting and strategy perspective than a building one. Naturally, if you're trying to make more money and thinking, 'Ooh, what's a way to make more money? I know AI is all the rage—maybe we'll add an AI chatbot to our website,' but if the chatbot doesn't talk to anybody, it won't make you more money. You've stumbled on a universal problem for many service businesses: they just don't have any leads. The real point of value, the bottleneck you could fix, is usually lead generation. I don't know how many people visit their site daily, monthly, or yearly, so it's hard to suggest exactly what to do next, but you're on the right track. The usual thinking is: get leads first, then worry about optimizing how you deal with them, nurture them, and improve conversion rates later. In your opinion, what's the best automation to sell? Could you make a video on it? The best automation to sell is something that increases or encourages lead generation, which we discussed. One of the main systems I sell is a cold outreach system where I build distribution for someone from scratch for about $200–$300 a month ongoing. They start with zero leads in their pipeline—usually an agency—and after the system is set up, they get roughly 30 leads per month that want to book calls. This is a game-changer and easy to justify as an investment for companies whose bottleneck is lead generation, like most businesses under $50k–$100k per month in revenue. Think of it this way: I'm solving their most dire problem—no leads entering the business. I charge them $3,000–$4,000 a month, which is fine because without me they wouldn't even have a business making more than $3k–$4k a month. In my experience, the best automations to sell for small to mid-sized businesses are those that help the top of the funnel. If they already have an outbound system but aren't getting many leads, I'd recommend a speed-to-lead system. Anything close to the top of the funnel—whether outbound or inbound—helps a lot, and that's what I'd recommend.
The clearest example is Clarevo, which combines proven best practices--especially speed-to-lead--with software to maximize every dollar of ad spend. Without it, spending $20k on ads might yield only $40k (a 2x return). With Clarevo, the same $20k generates $120k because we contact leads instantly--calling within a millisecond of form submission, sending immediate texts, and using opinion-based dispositions and routing that adjust based on how recent the lead is. We continuously optimize via call and number rotation, local area-code targeting, dial-pattern frequency, and automated lead allocation to the top performers on the team. Power dialing ensures no time is wasted waiting for a call to connect; the moment you pick up, you're already on a live conversation. All of this can be built now using cloud-based drag-and-drop builders; we've bundled it into a dedicated platform for call teams that works equally well for inbound and outbound. It's one of the most effective tools I've ever used.
Use a tiered outreach approach. First, pitch to people who have already paid you—past clients give you about 10× the results per hour compared to cold outreach. Next, go to those who have paid you before, then to prospects who almost paid but didn’t, then to people you’ve already reached out to, and finally to completely cold audiences. Each step down the tier cuts the expected return (≈5×, 2×, 1.5×, 1×). It’s analogous to retargeting ads: validate your offer with a warm audience before spending time on cold leads. In your case, start with the agency you built the invoicing system for, show them the ROI you delivered, and ask for referrals or additional work.