What are your thoughts on voice agents and how would you sell them if they were the only product?
I don’t sell voice agents because the best‑paying industries are those with high‑lifetime‑value customers, and putting a high‑LTV client on an AI voice agent is risky. A voice agent can say the wrong thing, hallucinate, crash, or sound like a pack of barking dogs, which instantly erodes trust. Most people will be put off by that experience. Therefore I’d only sell voice agents to low‑LTV segments where individual customers don’t matter as much and the primary benefit is cost‑saving rather than revenue generation. If voice agents were the only product I had, I’d probably look for a job instead—just kidding—but the math simply doesn’t add up right now. That could change in a few years as the technology improves.