#145 · Watch me send Upwork apps & generate leads (real Loom vids)

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How do I calculate and estimate running costs for an AS solution I'm selling?

Start by separating fixed and variable costs. Fixed costs are recurring subscriptions (software, mailboxes, etc.)—list them and sum. Variable costs depend on usage: OpenAI API tokens, Apify scraping, etc., which fluctuate month to month. Estimate variable costs based on expected usage, acknowledging they're outside direct control. Total cost = fixed sum + variable range (error bars). Example: fixed ~$177/month, variable ±$55/month. Avoid absorbing these costs yourself; the high value you deliver justifies fees, and if clients balk at a small percentage, reconsider the fit.

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Related answers

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How should I price a cold email system that costs $1,500 for setup and $400 per month to maintain? Should I charge $1,500 upfront and $550 monthly?

Look at it from the customer’s perspective. If you’re delivering, say, $4,500 worth of value each month, you can charge a multiple of that amount. In B2B you typically charge a percentage of the revenue you generate for the client—about 30 % of top‑line revenue and, for bottom‑line improvements, up to 50 % of the margin you save them. In your specific case the $400 a month is a cost you’re passing on, so I recommend not adding extra liabilities. Have the client pay for the ongoing costs directly—charge a setup fee for the cold‑email domains and let the client cover the monthly expense. You can then charge a monthly retainer, a percentage of revenue, or any other model you prefer. For more detail on the many pricing models, check out my previous video where I break down about 80 different ways to price a service.

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How should I price my lead‑gen system for one‑time and recurring payments – should I just suggest a price and see the conversion rate?

No problem, the info should be free. The key is to think about different pricing models. You can charge a one‑time setup fee (for example $2,000). You can also charge a monthly management or operational fee, maybe around $1,000 per month. Pay‑per‑result is another option – for example $200 for each booked appointment or a percentage of revenue (e.g., 15%). You can combine these: a setup fee plus a monthly fee, or a setup fee plus monthly plus pay‑per‑result, etc. Other variations include pay‑per‑usage for software platforms, similar to how OpenAI bills by token usage. The idea is to pick a structure that matches the value you deliver and test it.

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On a sales call, how do I explain the cost of running an automation like a lead-gen system without it seeming expensive? My setup fee quote is $700, but if they want to send 20,000 emails a month, how do I frame the extra ~$500-600 in tools/API costs so it doesn't feel like a lot?

First, check your math — 20,000 emails a month shouldn't cost $600. Using something like Amplify credits at roughly $1 per 1,000 leads, that's $20; a HyperGrowth-tier sending plan is about $97, so $117 there; for 20,000 emails over ~26 sending days at 700/day, you need about 25 mailboxes at roughly $4 each, so about $100. All in, that's more like $200-300/month including personalization/icebreakers — not as much as you think. Second, and more importantly: don't sell the cost, sell the expected ROI. Walk the client through it live: 'How much is an average client worth to you?' — say $2,000. 'How many refer another client?' — say 1 in 2. 'Do you upsell anything afterward?' 'How many months do they typically stay?' — say 3 months. That's a $6,000 lifetime value per customer; if half refer someone of similar value, multiply by 1.5 to get $9,000; add in any upsells and you land around $10,000 in total lifetime value per customer this system could add — at that point the $200-300/month in tooling cost looks trivial next to the value being generated.

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youtube ↗Lead Generation

Should I add paid ads to my lead conversion system for mortgage brokers, or focus only on lead conversion?

If you're good at lead generation with ads, add it to your stack. Create packages: a full managed service (higher price), ads‑only, and lead nurturing for clients with existing ad funnels. This gives product differentiation, lets you anchor prices, and serves different budgets. Explain fixed vs. variable costs: fixed costs like software subscriptions (e.g., $40/month for Pandadoc, $97 for Instantly, $40 for Zapmail) total about $177/month; variable costs like OpenAI API usage ($5–$50/month) and Apify usage ($30–$300/month). Total cost with error bars: $177 ± ~$55/month. Emphasize that the high value you deliver justifies fees; clients unwilling to pay a small percentage likely aren’t a good fit.

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