#150 · How to Handle 3 Common Objections When Selling Cold Email

youtube ↗Cold Email

When buying pre-warmed domains for a client's cold email setup, do you buy them yourself or does the client buy them? Same question for tools like Instantly — do you include that cost in your fee, or mention it to them as a necessary add-on?

Either approach works, and I've tried both. These days I have the client sign up themselves — after the kickoff call, the system starts running right away. But if you're just starting out and don't have the credibility to make clients trust the value upfront, buying the domains/tools yourself can help get the ball rolling and put the liability on you. I've done that before too — a client pays, the kickoff call is a few days out, so I go buy pre-warmed domains and roll the campaign myself so that by kickoff, I can already show a few booked meetings, which is an extremely strong first impression. There's no single right way to do it, it's really a liability tradeoff.

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Related answers

youtube ↗Sales

Nick asks: when should you mention offloading subscription costs to the client during the sales call and process? How do you set up the client’s API keys and webhooks? Also, when building an automated cold‑outreach system using Instantly, do you require clients to buy domains and wait through the 21‑30‑day warm‑up, or is there a more efficient method?

I mention the subscription cost upfront, both on the sales call and in the proposal, so there are no surprises later. For API keys and webhooks, I handle the setup on the kickoff call: I guide the client through signing up for each platform, obtain the necessary access, and by the end of the call I have everything I need, so I never have to ask again. Regarding domains, I don’t make clients go through a manual warm‑up. I use pre‑warmed domains from providers like Instantly, Zap Mail, or Puzzle Inboxes, purchase the domains right after the kickoff (often within 24 hours), and start sending immediately. This lets you generate leads the same day—potentially five to ten leads—without waiting weeks.

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youtube ↗Cold Email

When deciding between pre-warmed and self-warmed mailboxes for a cold email client, what factors drive the decision—speed to launch, deliverability, cost, or something else? Also, does using pre-warmed mailboxes on a client's domain affect their domain or brand reputation, or is it a non-issue? Is self-warming a false economy?

There's a lot of AI jargon in your question; I recommend asking without AI. You're misunderstanding how pre-warmed mailboxes work. Pre-warmed mailboxes are purchased and warmed up by a provider for 20–30 days ahead of time, so you can't choose the domain—you get whatever domain the provider uses, like internetgrowth.ai. The value is you can send from day one, versus buying your own domains and warming them up, which takes about a 21-day lead time. The trade-off is higher cost and using domains that aren't yours. I use pre-warmed mailboxes for big clients when I need fast results—if their current offers or sending setup are poor, I buy pre-warmed mailboxes (sometimes out of pocket, sometimes client-paid) and start sending immediately with a high-performing offer, often generating five opportunities within 24 hours. For small clients with limited budgets, I avoid pre-warmed due to cost. Pre-warmed is a tool, not perfect, but useful when a client needs to send quickly.

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youtube ↗Cold Email

Would the pre-warmed random domains actually be efficient or just a waste of time and most likely not worth it? Would it be better just to stick to regular timelines instead of trying to speed up results?

Pre‑warmed domains are actually very cost‑effective. A regular mailbox might cost $4 per month, but the first 34 days are unusable, so you effectively spend about $7 before you can send anything, and you only start seeing returns after ~21 days. With a pre‑warmed domain you can send immediately, making the effective cost ratio closer to 1:35 rather than a simple 2.5× multiplier. If you need to spin up mailboxes fast, it makes sense to buy pre‑warmed domains, use them for the first month, then purchase additional mailboxes and cancel the pre‑warmed ones afterward. You’ll end up spending more on the domains themselves, but the overall arbitrage still works in your favor.

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