I'm 19, just started an automation agency with two co-founders; we have our setup, portfolio, website, and LinkedIn done, but no clients or revenue. What should we focus on to turn this into a real business?
Well, you guys don’t have any revenue or clients, so you’re really just working on a project. Your first priority should be solving the no‑clients, no‑revenue problem. Don’t waste time building out a product or website—just get something sold. I’d have you and your friends create profiles on Upwork, Freelancer.com, and Fiverr. Each day, pool your school money or whatever you can and submit ten Upwork applications. In those applications, tell prospects exactly what you can do (X, Y, Z) and how you’d approach their project, showing rather than just telling your experience. This avoids the inevitable ‘show me your portfolio’ question because you demonstrate your process. If you do this for three days you’ll have sent about ninety applications, and the odds of landing at least one $200 project are high. Once you have that $200 project, you now have a real business—you’ve made money online and can stop pretending. You’ll learn more from that small project than from hours of my talking. After you land a client, get them on a call and confirm the money is changing hands or there’s a monetary agreement, like escrow on a platform. If I built you a solution that automated all of this outreach and follow‑up, it would definitely save you time and money—that’s the vibe I’m advising. So give it a try.
You won't know what you're doing until you've actually done it — it's unreasonable to expect polished outreach skills as an absolute beginner. Your results right now will be the worst they'll ever be; don't judge your future potential by your current 'chapter one' results, judge by 'chapter 100.' Yes, you should be doing more outreach broadly, including Upwork and other freelance platforms — ideally simultaneously. In Maker School, people spend 70-80% of their computer time on sales, marketing, and outreach, because that's what actually gets clients; without clients, you have a hobby, not a business. On cost: plenty of people land their first client within 10-20 Upwork applications, though the median is more like 40-50. If your average cost per application is $5-6, 40 applications is roughly $200 — which against a $500 first client is a high ~40% marketing cost, but your first deal is always your worst deal financially. As you build a track record and start upselling, your marketing cost as a percentage of revenue drops significantly — most people settle around 10-15% of gross spent on marketing via Upwork over time. Don't plan to stay on Upwork forever though — treat it as a crutch to get you to something more scalable, like cold email.
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The biggest one-time contract I sold was mid $220,000 for a project I called 'Uber for lumpers'—a system connecting companies needing lumpers (people who load/unload ships) with lumper workers. My business partner and I built it, but it was a total pain and not worth the time; it was one of the first projects we sold, so I took on custom work, but I don't recommend doing custom projects more than a couple times early on because there's little ROI on your time—my hourly rate is about $50. After that, I did a proposal generator system project that paid $1,500 and took only about 5–10 minutes to fulfill (plus ~30 minutes selling and a 30‑minute kickoff call). That gave a huge return on investment and unlocked the leverage idea: I could either make $225,000 in month‑one revenue from a big custom project, or I could create templates and sell the need, then spend five minutes copying a template I already built. Regarding agency requests, I get about 10 genuine agency inquiries per month; most want to invest $15K–$20K and work with me on a three‑month subscription at $5,900/month ($17,700 up front). I haven’t finalized my agency dynamics yet. The businesses that reach out most are high‑earning industries: fintech, software, financing/investing (e.g., underwriting firms that need automated financial data and email replies), and companies installing power grids that take a cut of hundred‑million‑dollar projects. My agency currently makes about $25,000 a month; from the $128,000 profit I mentioned, that’s roughly 20% of my income. Monthly profit isn’t the only metric—enterprise value matters. Info products are hard to sell because they’re tied to me; agencies have low multiples, whereas a SaaS product can achieve much higher multiples. I’m therefore building templates and done‑for‑you services, continuing to scale the agency for enterprise value and to stay connected to what I teach, because in coaching, when a system works, people often abandon it to teach it, which makes it outdated. I want to avoid that.
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I would invest it entirely in lead generation. If you're not investing your money in lead generation, what else are you investing it in? Sure, marginal expenditures will happen for things like client fulfillment and growing your team, but if you're a beginner, the only thing that really matters is how many people see your brand, book meetings with you, and decide to close. So your priority is maximizing the top of the funnel. Three simple ways to do that: First, spend some money on Upwork applications—it's a vetted marketplace where people have raised their hands saying they want to pay for someone good at this. It's easy to stand out; you don't need to compete with thousands. Just ask yourself what makes you different and how you can show that differentiation makes you better suited than the other 50‑ish people they'll scroll through. Reply rates are around 10–20% in Maker School, which is high. Second, run a cold email campaign sending high‑quality, templated but AI‑customized outreach to people in your target market who have a higher‑than‑usual probability of needing what you offer. Think of it as a soft version of putting your hand up: these folks aren't raising hands yet, but they might soon, and you'll catch them as they do. Third, use an inbound approach like joining communities, becoming an authority in your niche (home services, HVAC, digital, PPC, etc.), which helps fill gaps your outreach methods might miss.
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Well, logically I get what you're saying, but you're assuming it's a zero‑sum game—that if I give away my secrets they benefit and I gain nothing. Actually, it's not a zero‑sum game at all. Putting this content out there has significantly increased market demand for these services, creating a positive feedback loop where the demand growth outpaces whatever I've given away in knowledge. We live in a knowledge economy, and knowledge is the main thing. By giving what feels like very little knowledge—because I've already done all the work—I can provide overwhelming, ridiculous amounts of value, and you see that as a ton of value. That makes you far more likely to join my paid community, my programs, hire my agency, or work with me in a consulting context. In reality, I lose very little: people already know how to put together a proposal generator; I'm not exactly reinventing the wheel, and when I first started sharing, a lot of copycats appeared, but I'm fine with that. I firmly believe knowledge should not be gatekept. What I do gatekeep and charge for is the accountability—the one‑on‑one time with me. That's why this approach has worked well for me. Sam Ovens, the literal king of consulting, featured me in a video saying I make about $269,000 a month with my school (an information product). And giving this free YouTube content, despite not selling anything directly, has worked exceptionally well.