How can I provide additional value to larger bookkeeping clients who already have AI automations in house?
When you jump on the call with a larger bookkeeping client, start by asking what prompted them to meet—this reveals their motivations and curiosity about AI automation. Then request a walk-through of their typical customer journey, from first brand encounter to the last conversation, and listen carefully. Compare what they say they want with how their customers actually interact with their business. Most sizable bookkeeping firms still have inefficient processes that scale by hiring more people, yielding low revenue per staff ($10k-$20k). By spotting these low-hanging fruit—arbitrage opportunities where AI can automate manual steps—you can show how moving to a model where revenue per staff reaches $100k (capping at four or five clients per person before needing another hire) creates massive value. In short, diagnose their goals, map their journey, uncover inefficiencies, and position your AI workflow as the lever that dramatically boosts their productivity and profitability.