On Instantly, I get a decent positive reply rate but after follow-up I never hear from them again. I reply within a few minutes and do multiple follow-ups. Any tips?
He starts by asking whether you're replying within a few minutes; if so, your speed-to-lead is already good. Then he advises acknowledging the reply with a thank-you, answering their questions, and giving them several specific times to jump on a call while also offering to look at their calendar to find a slot that works for them. For example, you might say: Hey Pete, thanks so much for getting back to me. Yeah, sure. Here's the answer to that question... Would love to chat Tuesday at 12:30 p.m. or Wednesday at 4:00 p.m. work for you. I can also do Thursday and Friday at these times. If neither works, please send me over your calendar—I'll be happy to book according to your schedule and make something happen. He adds that, for convenience, you can include a link to your calendar. If the prospect says they can't jump on a call today but thank you, you respond with something like Hey, for sure. Yeah, X, Y, and Z. Awesome. Thank you. If that still doesn't work, you propose another option, such as booking for tomorrow at 8:15 a.m., staying flexible. The core principle is that every single interaction should move the prospect toward a call; if you never get them on a call, they're as good as lost.