#290 · what to sell if you have zero case studies in 2026

youtube ↗Other

How should I approach UX testing for onboarding of my digital dog tag product, and should I pay people for it?

I think this is a solid question, but unless you're already making a fair amount of money you're getting ahead of yourself with UX testing. You don't need UX testing unless your product is doing around $100,000 a month in revenue, roughly the six‑ to seven‑figure ARR mark. If you can't get non‑paid users to test your product before that point, you're probably misallocating time toward product development instead of marketing. Marketing is the gray area most people avoid, but a good marketing department lets even a simple product reach many customers without paying for UX onboarding testers. In short, focus on getting an MVP out, aim for at least seven figures a year, and iterate based on user feedback rather than hiring paid testers.

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Related answers

youtube ↗Client Acquisition

If you were starting an AI automation agency from scratch with zero testimonials or reputation, how would you test niches/offers, and how would you pitch a speed-to-lead offer to dental clinics?

I would test three target niches with two offers each (one front-end offer focused on leads or revenue, and one back-end operational offer). Run high-volume outreach via email, LinkedIn, and Upwork for one to two months to gather data and scientifically narrow down to the best-performing niche/offer combination. For selling speed-to-lead to dentists without case studies, offer a performance guarantee tied directly to their ad spend and expected revenue lift (e.g., guaranteeing a $12,000 to $15,000 return or offering a 100% money-back guarantee). You can adjust the exact guarantee figure on the sales call after learning their actual ad spend. If speed-to-lead alone doesn't hit the target, you can optimize other parts of their sales funnel, such as consultation follow-ups, to ensure you fulfill the guarantee.

ai agencyspeed to leadguaranteesoutreach testing
youtube ↗Pricing

Who should pay for software subscriptions (like Apollo, Appify, OpenAI, Make.com) when delivering automation services to clients — the agency or the client? If the agency pays, do they need separate subscriptions per client? If the client pays, how does payment and trust work?

If you're building a system that generates $5,000 a month in value for a client, having them pay a small percentage fee is not a big deal; they care about the upside, not the tiny downside. As the service provider, you might worry about subscription costs, but the AI and automation field attracts technical people who overthink this. Get the client to pay for everything. On a kickoff call, walk them through exactly which platforms they need to sign up for. This builds perceived value because they see the technical setup and appreciate you handling it. You can also use your affiliate links—being a Make.com partner, for example—to earn 3–5% kickback or give clients discounts. If a client stays for a year, you earn recurring affiliate fees; e.g., 40% on a $100/month plan yields $40/month, or $480–$500 per year per client even if they stop working with you. This approach also minimizes your liability since you’re not making monthly payments on their behalf. It’s the best way to handle software costs. If you’d like a kickoff call SOP, I have a document that outlines how to run the call and get clients signed up on the platforms.

subscriptionsoftware costclient paymentautomation
youtube ↗Offers

Should I offer free services to a business as a test run to prove value and gain paying customers?

Don’t give free work to prospects; instead, do the work for your own business. Build a lead‑generation system for yourself, then use that as a case study to demonstrate your ability to get leads. For example, create a system that books meetings for your own company and show prospects the results. This saves time and proves credibility without devaluing your service.

free triallead gencase study
youtube ↗Pricing

How can I confidently charge $3k/month retainers for a productized AI automation agency when demoing makes it look like a SaaS and clients may expect lower prices?

A tiered (“ladder”) pricing approach can work, but the real key is confidence and positioning. Your value comes from the perception of high‑touch, white‑glove service combined with templates that do 80% of the work, letting you leverage effort like a mortgage. To charge $3,000/month, first uncover the client’s problem and quantify its cost (e.g., $10,000/month), then present your $3,000 solution as a clear ROI. Use consultative sales to get them to agree on the problem’s worth, then offer your service as the logical fix.

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